Privacy Policy
Last updated: 10/4/2025
This Privacy Policy explains how Dutangire Ltd collects, uses, and protects your personal information when you use our platform and related services.
1. Information We Collect
We collect the following categories of information to provide and improve our services:
Account Information
We collect your name, phone number, email address, and optional profile photo. Once you become a seller on our platform, we also collect information about the services you provide.
Additional Information
We collect uploaded images from users registered as sellers on our platform.
Usage Data
This includes details such as your Internet Protocol (IP) address, mobile carrier, browser type, device and operating system details, approximate location based on IP, Internet service provider, interaction data (such as links clicked, time spent, and session duration), and other activity data. For more details, click here.
Cookies & Analytics
We use Vercel Analytics to collect and process analytics data to understand user behavior and improve our platform. Read more here.
2. How We Use Your Information
- To operate and provide access to the platform and its services.
- To analyze user activity and improve user experience.
- To verify and approve registered users.
- To send important notifications, including opportunities, updates, and alerts.
- To pursue legitimate interests such as research and development.
3. Disclosing Your Information
Advertising: We do not sell or share your information for third-party advertising.
Legal Obligation: If required by law or government authorities for the purpose of resolving criminal or unlawful activities, your personal information may be disclosed.
4. Data Retention & Security
We employ reasonable technical and organizational measures to secure your data. Information may be stored with trusted service providers abroad, in accordance with Rwanda’s Data Protection and Privacy Law.
Users are responsible for maintaining the confidentiality of their passwords and account information.
5. Third-Party Services & Integrations
We use Cloudinary to process and store image data. Cloudinary implements strong security measures and complies with the European Union General Data Protection Regulation (GDPR) EU 2016/679. Review their Privacy Policy here.
6. Your Privacy Rights
Under Rwanda’s Law Nº 058/2021 of 13/10/2021 (Articles 18, 19, 20, and 23), you have the following rights:
- Request details about your stored personal data and its purposes.
- Request and receive a copy of your personal data.
- Request information stored by third parties and their contact details.
- Be informed if your data is transferred internationally.
- Be informed of data possession not obtained through your registration.
- Request deletion of your personal data.
- Appeal to the supervisory authority within 30 days if you are not satisfied with our response.
7. Children’s Privacy
Our services are not directed to children. If we identify or suspect that personal data belongs to a child, it will be deleted immediately.
8. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Users will be notified of material changes in writing as required by applicable law. Continued use of the services constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about our privacy practices or this policy, please contact:
Dutangire LtdRukiri I Cell, Remera
Gasabo, Kigali
privacy@dutangire.com